Service Technician Job Opening in For a Client of TeamLease Services Ltd. at Agra

Service Technician
Location - Agra
Key Responsibilities

• Install, commission, test, and troubleshoot equipment and systems.

• Perform preventive and corrective maintenance as per service schedules.

• Diagnose mechanical, electrical, electronic, hydraulic, pneumatic, or other technical faults as applicable.

• Repair, replace, and calibrate defective components and parts.

• Conduct equipment inspections and identify potential failures or maintenance requirements.

• Attend customer service calls and resolve technical issues within agreed timelines.

• Explain equipment problems, repair requirements, and operating procedures clearly to customers.

• Prepare service reports, maintenance records, inspection reports, and other required documentation.

• Maintain proper records of spare parts, tools, and materials used during service activities.

• Coordinate with the Service Manager, Sales Team, Engineering Team, and customers when required.

• Ensure all work is carried out according to company procedures, technical specifications, and safety standards.

• Follow proper safety practices and use appropriate personal protective equipment.

• Support equipment commissioning, demonstrations, and customer training when required.

• Escalate complex or recurring technical issues to the appropriate engineering or management team.

• Maintain good customer relationships and ensure high levels of customer satisfaction.

• Travel to customer locations as required for installation, maintenance, and breakdown support.

Required Qualifications

• Diploma / ITI / Degree in Mechanical, Electrical, Electronics, Instrumentation, Automobile, or a relevant technical discipline.

• 1–3 years of relevant experience in service, maintenance, installation, or troubleshooting.

• Good understanding of relevant equipment, tools, and diagnostic procedures.

• Ability to read and understand technical drawings, manuals, schematics, and service documentation.

• Basic computer skills for service reporting and documentation.

• Valid driving licence may be required for field-service positions.

Key Skills

• Strong troubleshooting and problem-solving ability.

• Good mechanical/electrical aptitude.

• Hands-on experience with tools and diagnostic equipment.

• Good communication and customer-handling skills.

• Ability to work independently and as part of a team.

• Good time management and ability to prioritize service calls.

• Attention to detail and commitment to quality.

• Willingness to travel and work flexible hours when required.