· Troubleshooting, Installation, Maintenance and Repair of Industrial automation systems
· Maintaining communications with customers to ensure resolution and proper follow-up
· Draft and submit Service reports
· Suggest technical feedback and improvements based on field observations on Weekly Basis
· Adhere to company Rules & Regulations strictly
· Carry out the Job as per Team Leader Instructions to meet Customer Satisfaction.
· Job profile demands extensive travelling & working on late hours and Sundays.
· Assist Team Leader to create the Process & Documentation for Service Operation.
· Extend Training to Junior engineers as per guideline.
· Identify and participate in Sales opportunities for new AMC and renewal
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