s

Email Chat Process / Live Chat / Customer Support / Technical Support

Black And White Business Solutions
Experience : 1 to 4 Years
Location : Bangalore(Bannerghatta Road , Bommanahalli, BTM , Hebbal , Whitefield )
Per Month: Rs. 15,000 - Rs. 30,000
Job Role : Others
Posted on 15 Feb 20
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Job DescriptionLast Date 13 Apr 20



Hi Dear Applicant,

 Hiring for NON VOICE PROCESS  Email Chat Support / Technical Chat

Salary :  -  EXP - 30K  + inc
 

Contact Details :

  • HR -  Spoorthy

  • Phone - 9980003861

  •  Send you Resume Email Id - hr3861@blackwhite.in

Openings :


TSR / CSR (Non Voice Process /  Email Chat Support)

1. Customer Support - Email Chat

2. Technical Support  - Technical Chat / Live Chat

Roles and responsibilities :

  • Prepare requests for rollout

  • Prioritize change requests

  • Create rollout plans for changes requests

  • Coordinate implementation process

  • Keep track of request and make sure they are implemented as planned

  • Participate in incident handling concerning technical issues / server issues through chat support

  • Microsoft environment knowledge (Server).

  • Have some level of technical understanding of the products building up a desktop service


Skills Required :

  • Should be flexible with rotational Shifts

  • Manageable or Good English Communication Skills

  • Experience in BPO (1-5yrs) can apply


Venue :

  • Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Buss-stop or KFC Bus-stop 

Contact Details :

  • HR -  Spoorthy

  • Phone - 9980003861

  •  Send you Resume Email Id - hr3861@blackwhite.in

  • Interview Days - Monday to Saturday

  • Timings - 9: 30 am to 2:00 pm


Documents Required :

Fresher :

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Card ID


Experience :

  • Previous Companies Offer letter / relieving letter / one month pay slips

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Card ID



*************PLEASE DO REFER YOUR FRIENDS************* 

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
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