Black And White Business Solutions jobs - Email / Chat Support / Non Voice / Voice - International BPO

Email / Chat Support / Non Voice / Voice - International BPO

Black And White Business Solutions
experience Fresher
salary 15,000 - 28,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 6
Openings: 1

Job Description

Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd !!
Immediate Hiring For - Chat Support ( Non Voice )

* Rotational Shift / US SHIFT * Candidate Should be in Bangalore Location for an Interview ** Excellent in English communication is Mandate *
Interface with Customers via Inbound Email Chat over the Internet for the purpose of passively assisting the customers.
Contact : HR Neharika - 95132 55563Email - hr5563@blackwhite.in
Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
  • Support Customers across Telecommunication, Financial Services & Healthcare vertical.
  • Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
  • Any Graduate Fresher OR Under-Graduate / drop out.
  • Excellent verbal and written communication skills.
  • Flexible with 24/7 Environment.
  • Salary up to 30K & attractive Incentives amount.
  • To provide best in class Customer support to customers over Voice.
  • Take end to end ownership of customer issues reported.
  • Research, diagnose and identify solutions to resolve customer issues..
  • Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
Desired Candidate Profile
  • Fresher (only Voice) or Experienced(Voice and Nonvoice ). Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
  • Graduate & under Grads freshers or experienced can apply
  • Excellent in Verbal English
  • Willing to work in Night Shifts
  • Knowledge on PC, Excel & Good Typing.
Venue :
Black and White Business Solutions Pvt Ltd, #721, 2nd Floor, CMH Road Indiranagar Bangalore-560038 Land Mark: CMH Bus-stop or KFC Bus-stop. 
Contact : HR Neharika - 95132 55563Email - hr5563@blackwhite.in

Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id594232
Job Category BPO
Locality Address Bannerghatta Road , Bellandur , Domlur , Marathahalli , Whitefield
StateKarnataka
Country India

About Company

Black And White Business Solutions
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