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Email Support Process

Redbus
Experience : 0.5 to 3 Years
Education : 12th Pass (HSE)
Location : Bangalore(Bangalore-Others)
Per Month: Rs. 15,000 - Rs. 22,000
Posted on 21 Aug 19
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Job DescriptionLast Date 21 Sep 19

Experience:

  • 6 months to 3 yrs of experience as Customer Care mandatory
  • To handle queries, requests & complaints from Customers through emails
  • They should be good in Oral and written communication skills
  • Experience in BPO / ITES preferred

No. Of Post: 20 Openings

Age: 21 - 30 yrs

Gender: Male 

Communication: Fluent English skills - Ability to Speak, Read & Write, Excellent Hindi skills - Ability to Speak, Read & Write

Job Description:

  • They should be good in Oral and written communication skills.
  • To handle queries, requests & complaints from Customers through emails and ensure to provide excellent customer experience at every interaction.
  • Should be able to identify the customer needs & provide accurate resolution over the call or email.
  • The goal is to achieve superior Customer engagement & ensure a significant improvement in customer experience.
Job Type : Full Time
Interview Type : Face to Face Interview