EMC Avamar Admin-Administrator
Job Code : 1141151
Location: Pune
Minimum Experience Required: 3-5 YEARS
Mandatory Skills: EMC Avamar Admin-L3 Backup, Storage-L2
Desirable Skills: NetBackup Backup-L3, EMC Networker-L3
Language Skills: English Language-L2
Job Description:
- Provide senior level support to all EMC DPS applicationbackup jobs and associated equipment including Data Domain storage applianceand associated tape libraries.
- Ensure appropriate problem escalation, ITILprocedures, and customer based SLAs are managed respectively.
- Represent Backupteam on projects as required by the Tower Lead, proactively providing DataProtection & Backup OPS input. Lead project teams by overseeing thetechnical timeline, status reporting, and issues aspects of projects.
- Provideshift supervision in absence of tower manager to ensure service deliveries arerealized. Diagnose systems / job problems and perform all necessary tasks toremediate issues.
- Modify application and job configurations as necessary.
- Provide daily Backup health updates to the tower manager.
Job Accountabilities:
- Works within a 24x7 environment, monitoring andtroubleshooting enterprise data backup and restore applications, jobs andrequest completion processes.
- Works with vendors and functional support teams toresolve any problems pertaining to EMC Data Protections Suite / Data Domainand/or any other backup applications, jobs, equipment, etc...
- Oversees daily production responsibilities includingmonitoring, maintenance and/or modifications of any application, job, softwareand equipment related to EMC Data Protections Suite / Data Domain.
- Coordinates and/or schedules any EMC Data ProtectionsSuite / Data Domain related activities according to project timeline.
- Coordinates problem resolution beyond day to dayresponsibility, specific to management of incidents according to SLA.
- Participates in any backup related support activities tosupport all lines of business initiatives.
- Develops and refine SOP and technical training ensuringthe backup operations team is effective and efficient.
- Develops proposals, recommendations, feasibility studiesand cost/benefit analysis focused on EMC Data Protections Suite / Data Domaindeployment and improvement initiatives.