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>>India > Gurgaon > Engineer Core Network
Engineer Core Network
For a client of TeamLease Services Ltd
2 to 10 Years
2,00,000 - 10,00,000
Posted on 21 Sep 18
Job DescriptionLast Date 31 Dec 19

Perform Incident ManagementIncluding Service Request and Restoration for Low severity Tickets.

Design amp; Deployment of new VideoSetup for OEM like Cisco/Polycom.

Take initiatives in learning newTechnology amp; Tools in video segment.

Training amp; self learning,utilization of LAB facility for self learning, training amp; simulations.

Work towards all parties includingL2 team and OEM as part of engagement to resolve the tickets.

Effective Ticket handling to adherethe Agreed SLA.Co-ordination with customer and providing timely updateswhenever required.

Effective coordination amp;communication with end customer to have high CSAT.

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Job Type

Interview Type

Face to Face Interview

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more

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