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Engineer Core Network

For a client of TeamLease Services Ltd
2 to 10 Years
2,00,000 - 10,00,000
Posted on 21 Sep 18
Job DescriptionLast Date 31 Dec 19

Perform Incident ManagementIncluding Service Request and Restoration for Low severity Tickets.

Design amp; Deployment of new VideoSetup for OEM like Cisco/Polycom.

Take initiatives in learning newTechnology amp; Tools in video segment.

Training amp; self learning,utilization of LAB facility for self learning, training amp; simulations.

Work towards all parties includingL2 team and OEM as part of engagement to resolve the tickets.

Effective Ticket handling to adherethe Agreed SLA.Co-ordination with customer and providing timely updateswhenever required.

Effective coordination amp;communication with end customer to have high CSAT.


Job Type

Interview Type

Face to Face Interview

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more

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