Engineer/Support Center - Fresher

Trantor Inc.
Experience : Freshers
Education : ME/M.Tech, BE/B.Tech
Location : Chandigarh
Job Role : Others
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 22 Feb 20
Engineer, Support Center - Fresher

Chandigarh, Chandigarh, India

Why work at Trantor:

  • We value diverse perspectives and hire to enrich our teams with new ideas and perspectives.
  • Your learning is a top priority. We actively structure teams and projects to maximize individual growth and opportunities.
  • You are encouraged to communicate openly and share opinions irrespective of your role or designation..
  • Good work/life balance - We have strong work ethics towards our customers; at the same time we also value your life outside of work.
  • Many of us have worked together at previous companies, and choose to work together again and again because we respect one-another.

As a Engineer, Support Center, here’s what you bring at Trantor:

  • Should have basic understanding of Windows OS and support operations
  • Communication skills, Basic knowledge of Windows OS, Technical support skills
  • Good communication and documentation skills
  • Ready to work in 24 X 7 shift & on-call requirement
  • 24x7 monitoring and management of scheduled batch jobs
  • Maintaining of knowledge management database with clear guidance on managing all events
  • Monitor and escalate any issues related to early and late restart of jobs
  • Providing Level 1+ technical support
  • Batch processing and support, including provision of periodic weekend / on-call support
  • Work with team members to drive improvements in support applications and tools
  • Communicate clearly and professionally with all internal and external customers
  • Identify recurring issues and escalate appropriately for permanent resolution
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Trantor is a leading software services company headquartered in Menlo Park, CA. We deliver innovative technology solutions which enable our clients to achieve their business objectives at a reduced cost. We excel in internalizing our client's business processes and objectives. We create and/or deploy solutions which are focused, solve business problem(s) and achieve measurable results. Our commitment to excellence has led to extremely positive long-term working relationships with our clients and solution partners.

Job is expired
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