Trantor Inc. jobs - Engineer/Support Center - Fresher
Engineer/Support Center - Fresher
Fresher
Salary not disclosed
Posted:
5 Years ago
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Applications:
Openings:
1
Job Description
Engineer, Support Center - Fresher
Chandigarh, Chandigarh, India
Why work at Trantor:
- We value diverse perspectives and hire to enrich our teams with new ideas and perspectives.
- Your learning is a top priority. We actively structure teams and projects to maximize individual growth and opportunities.
- You are encouraged to communicate openly and share opinions irrespective of your role or designation..
- Good work/life balance - We have strong work ethics towards our customers; at the same time we also value your life outside of work.
- Many of us have worked together at previous companies, and choose to work together again and again because we respect one-another.
As a Engineer, Support Center, here’s what you bring at Trantor:
- Should have basic understanding of Windows OS and support operations
- Communication skills, Basic knowledge of Windows OS, Technical support skills
- Good communication and documentation skills
- Ready to work in 24 X 7 shift & on-call requirement
- 24x7 monitoring and management of scheduled batch jobs
- Maintaining of knowledge management database with clear guidance on managing all events
- Monitor and escalate any issues related to early and late restart of jobs
- Providing Level 1+ technical support
- Batch processing and support, including provision of periodic weekend / on-call support
- Work with team members to drive improvements in support applications and tools
- Communicate clearly and professionally with all internal and external customers
- Identify recurring issues and escalate appropriately for permanent resolution
About Company
Trantor is a leading software services company headquartered in Menlo Park, CA. We deliver innovative technology solutions which enable our clients to achieve their business objectives at a reduced cost. We excel in internalizing our client's business processes and objectives. We create and/or deploy solutions which are focused, solve business problem(s) and achieve measurable results. Our commitment to excellence has led to extremely positive long-term working relationships with our clients and solution partners.
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