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Milestone Inc. jobs - Enterprise Customer Success Advocate Night Shift

Enterprise Customer Success Advocate Night Shift

Milestone Inc.
location
Bangalore
experience 2 to 3 Years
salary Salary not disclosed
qualification
Any Post Graduate, Any Graduate
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Posted: 4 Years ago
Views: 2
Applications: 2
Openings: 1

Job Description

Title: Enterprise Customer Success Advocate (Night Shift)

ID:768

Department: Customer Success

Location: India - Bangalore

Required Skills/Experience:

  • 2 - 3 years in front end programming building websites including HTML, CSS, Javascript, testing/debugging, and browser tools
  • Strong customer empathy and customer handling skills
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Analytical problem solver with critical thinking capability
  • Strong capability to multi-task
  • Bachelor’s degree in Technology, preferably Computer Science
  • Ability to work during US working hours (Eastern Standard Time preferred)


Preferred Knowledge, Skills, Abilities, And Background :

  • Experience in working with international customers especially in North America
  • Exposure to digital marketing would be a plus
  • Familiarity with CRM or incident tracking and management systems, especially Jira and ZenDesk
  • Experience in a start-up company or a multi-national company
  • Experience working in hospitality and/or restaurants a definite plus

Job Particulars

Role BPO / Customer care
EducationAny Post Graduate, Any Graduate
Who can applyExperienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id221228
Job Category Tech Support
StateKarnataka
Country India

About Company

Milestone is a leading provider of digital marketing software and services for hospitality, retail and finance. We provide a full range of solutions including website and mobile design, content creation, SEO, analytics and competitive intelligence. Our best in class technology and solutions drive revenue and ROI for clients across the globe. 
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