Contacting potential clients through cold calls and emails
Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen relationships.
Understand client needs and customizes existing business programs to meet their needs.
Provide client support and handle client communications effectively.
Manage and close client businesses to achieve profitability.
Maintain existing clients and generate new clients to achieve revenue goals.
Inform clients about company products, services and promotional activities.
Discuss business contracts and cost with clients.
Ensure that client requests are handled timely and accurately.
Develop new strategies to improve client satisfaction.
Maintain up-to-date knowledge about company products and services.
Keeping up regular contact with clients and look for opportunities to delivering added value to client relationships.
Chasing contracts for signature.
Attending external meetings with clients or conferences from time to time.
Summarizing the current status of accounts (level of contact, key people, open issues, opportunities and risks) for Sales and Account Managers when they are pursuing upgrades or renewals.
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