Nykaa jobs - Executive - Customer Service

Executive - Customer Service

Nykaa
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

Responsibilities
  • Responsible for solving around 80 to 90 transactions a day
  • Ensure to meet all the SLAs set for Calls/Emails/Chat threads
  • Coordinate with teams like brand management, PO team etc to make sure that we provide accurate information to the customer
  • Managing incoming calls and customer service inquiries
  • Identify and assess customers- needs to achieve satisfaction
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Skills & Qualification
  • Bachelors degree in any domain
  • 1+ year of relevant experience in a customer service role
  • Good command over written and verbal communication
  • Ability to multi-task, prioritize, and manage time effectively

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Job Particulars

Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

Nykaa
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Nykaa recruiting Executive - Customer Service Experienced(Fresher) candidates candidates nearby Mumbai,.Nykaa vacancies for Executive - Customer Service is recruited through Written-test, Face to Face Interview etc.
Nykaa Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Mumbai, can apply for Executive - Customer Service position in Nykaa. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Nykaa recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Nykaa and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Nykaa and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Nykaa and near your city and get a secured career.