Position Title - Executive - Customer Service
International BPO - Voice Process (US collections process)
Location – Kharadi, Pune
Highlights:
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
6 week new hire training program
Unlimited Incentive Plan with transparent KRA's
Enhance your Analytical/Decision Making & Negotiation skills
Cross functional Growth opportunities within 6 months for experienced
candidates
Free Medical/Life insurance
Employee Centric Policies
Free Home Pick & Drop Transportation
Fixed shifts
8 hour shifts [Including the 45 min break]
Free transport [Home pick-up & drop]
Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate
with consumers of
healthcare and telecommunication providers in the United States to collect
on overdue and unpaid
bills. As an Executive - Customer Service, you will be responsible for calling
consumers on phone and negotiating
for the overdue payment, on behalf of the client.
Position requirements:
Good English verbal skills required
This job requires you to work US shifts scheduled between 5:30 pm &
10:30 am
Sunday fixed Off & Alternate Saturday Working
Candidates with experience in collections or mortgage services will have
an advantage