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Credence resource management jobs - Executive - Customer Service

Executive - Customer Service

Credence resource management
location
Pune
experience Fresher
salary 22,000 - 45,000 Per Month
qualification
B.Com, BA, BBA/BBM, BCA
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Posted: 1 Year ago
Applications:
Openings: 1

Job Description

Position Title - Executive - Customer Service   
Location – Kharadi, Pune   
Process: International BPO - Voice Process (US collections process)   

Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program 
 Unlimited Incentive Plan with transparent KRA's 
 Enhance your Analytical/Decision Making & Negotiation skills 
 Cross functional Growth opportunities within 6 months for experienced candidates 
 Free Medical/Life insurance 
 Employee Centric Policies 
 Free Home Pick & Drop Transportation 
 Fixed shifts 
 8 hour shifts [Including the 45 min break] 
 Free transport [Home pick-up & drop]   

Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As an Executive - Customer Service, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.   

Position requirements: Good English verbal skills required 
 This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am 
 Sunday fixed Off & Alternate Saturday Working 
 Candidates with experience in collections or mortgage services will have an advantage   

Job Particulars

Role  BPO / Customer care
Education B.Com, BA, BBA/BBM, BCA
Who can apply Freshers
Hiring Process Telephonic Interview
Employment Type Full Time
Job Id 1746726
Job Category Tech Support
Locality Address Kharadi
State Maharashtra
Country India

About Company

Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance that’s customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!
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