International BPO - Voice Process (US collections process)
Position Title - Executive - Customer Service - US collections process
Location – Pune
Highlights:
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
6 week new hire training program
Unlimited Incentive Plan with transparent KRA's
Enhance your Analytical/Decision Making & Negotiation skills
Cross functional Growth opportunities within 6 months for experienced candidates
Free Medical/Life insurance
Employee Centric Policies
Free Home Pick & Drop Transportation
Fixed shifts
8 hour shifts [Including the 45 min break]
Free transport [Home pick-up & drop]
Profile Summary:
You will be responsible to communicate with consumers of
healthcare and telecommunication providers in the United States to collect on overdue and unpaid
bills. You will be responsible for calling consumers on phone and negotiating
for the overdue payment, on behalf of the client.
Position requirements:
Good English verbal skills required
This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
Sunday fixed Off & Alternate Saturday Working
Candidates with experience in collections or mortgage services will have an advantage