Job ID : R1910-05001
Position Title: Executive - Customer Success
Location: Bangalore
Employment Status: Regular-full time
Overall Experience: 1-2 Years
Skills & Competencies:
1. Very good communication skills ( both oral and written )
2. Multi lingual speaking individual – Hindi, English, Kannada speaking is a must ; Marathi, Gujrati speaking would be an added advantage
3. Good Listening Skills
4. Should be a good team player
5. Analytical skills
6. Go the extra mile to engage the customers
7. Greet customers warmly and ascertain the reason for calling
8. Ability to multi task, prioritize and manage time effectively
9. Proven customer support experience
10. Attention to detail
11. Analytical skill
12. Problem solving skill
13. Eagerness to learn
14. Should have right manner/attitude to work in corporate dynamics
Education and Technical Proficiency: Any graduate with relevant job experience