Karvy Stock Broking Ltd jobs - Executive - Customer Support

Executive - Customer Support

Karvy Stock Broking Ltd
location
Hyderabad(Gachibowli)
experience Fresher
salary 2,00,000 - 3,00,000 Per Month
qualification
Posted: 1 Month ago
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Job Description

Key Responsibilities :

- Call the lead from the given database

- Explain what EB program is in detail

- Explain the current timelines and investment amount

- clearly elaborate the basic documentation needed

- clarify or escalate any customer query

- Ensure timely follow up very important

- Demonstrate knowledge and keep himself/herself updated on latest changes

- Take adequate notes on the conversation and update the call sheet accordingly

- Lead the customer to closure

- Take escalated calls

- MIS reporting all Auditing and monitoring

Desired Skills Experience :

- Excellent verbal and written communication skills with strong emphasis on English and Hindi

- Excellent selling skills and experience thereof

- Excellent negotiation, convincing skills

- Ability to work on Excel and MS-office skills

- Will need to work in night/other shifts independently with minimum supervision

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview, Telephonic Interview

About Company

Karvy Stock Broking Ltd
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Karvy Stock Broking Ltd recruiting Executive - Customer Support candidates nearby Hyderabad,.Karvy Stock Broking Ltd vacancies for Executive - Customer Support is recruited through Written-test, Face to Face Interview etc.
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