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Future Generali India Insurance Company Ltd. jobs - Executive Health Claims

Executive Health Claims

Future Generali India Insurance Company Ltd.

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0 to 4 Years

salary

Salary not disclosed

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Posted: 4 Years ago

Views: 33

Applications: 2

Openings: 1

Job Description

Executive –Health Claims

Purpose of Role: Inbound Call Handling for Centralized Health Process. Maintaining MIS/Reports pertaining to Customer Service Team.

Education: Minimum Graduate

Work Experience: 0 to 3 years in Customer Service

Primary Responsibilities:

To receive calls on the toll free number and assist customers with their queries.
To follow up with internal / external customers for information and ensure resolution of queries in minimum possible time.
To assign and follow up on any complaints from customers.
To reply & resolve to customer's queries received by emails.
To ensure that customer feedback on resolution is taken and recorded.
To escalate any pending grievances for timely resolution.
Provide regular inputs to enhance service quality.

Competencies:

Integrity and Compliance
Conscientiousness and Reliability
Service Orientation
Teamwork
Flexible and adaptable to changing activities and workloads.

Location: Pune

Job Particulars

Role Others

EducationAny Graduate

Who can applyFreshers and Experienced (0 to 4 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id163022

Job Category Others

StateMaharashtra

Country India

About Company

Future Generali India Insurance Company Limited is a joint venture between Future Group – the game changers in Retail Trade in India and Generali – a 187 years old global insurance group featuring among the world’s 60 largest companies*.

The company was incorporated in September 2007 with the objective of providing retail, commercial, personal and rural insurance solutions to individuals and corporates to help them manage and mitigate risks.

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