Future Generali India Insurance Company Ltd. jobs - Executive Health Claims

Executive Health Claims

Future Generali India Insurance Company Ltd.

Pune

0 to3 Years

Salary not disclosed

Any Graduate

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Posted: 5 Years ago

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Applications:

Openings: 1

Job Description

Executive –Health Claims

Purpose of Role: Inbound Call Handling for Centralized Health Process. Maintaining MIS/Reports pertaining to Customer Service Team.

Location: Pune

Education: Minimum Graduate

Work Experience: 0 to 3 years in Customer Service

Primary Responsibilities:

To receive calls on the toll free number and assist customers with their queries.
To follow up with internal / external customers for information and ensure resolution of queries in minimum possible time.
To assign and follow up on any complaints from customers.
To reply & resolve to customer's queries received by emails.
To ensure that customer feedback on resolution is taken and recorded.
To escalate any pending grievances for timely resolution.
Provide regular inputs to enhance service quality.

Competencies:

Integrity and Compliance
Conscientiousness and Reliability
Service Orientation
Teamwork
Flexible and adaptable to changing activities and workloads.

Job Particulars

Role

Education Any Graduate

Who can apply Freshers and Experienced (0 to3 Years )

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 296129

Job Category Others

State Maharashtra

Country India

About Company

Future Generali India Insurance Company Limited is a joint venture between Future Group – the game changers in Retail Trade in India and Generali – a 187 years old global insurance group featuring among the world’s 60 largest companies*.

The company was incorporated in September 2007 with the objective of providing retail, commercial, personal and rural insurance solutions to individuals and corporates to help them manage and mitigate risks.

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