Executive - Hospitality jobs in Kolkata at Skylagoon services PVT LTD

A job with Skylagoon Aviation services will provide you with an exciting, fast-paced environment, the chance to leverage existing skills and learn new skills, and an opportunity to grow a career in the airline industry. And to top it all off. Inside the airport

Greet and check-in customers Handle
Travel reservations and boarding passes Safely
Efficiently managing aircraft arrivals and departures
Customer care Resolution
Facilitate the boarding process
Locate displaced bags
Provide wheelchair assistance

Major responsibilities

An agent’s shift as Ground Staff could include anything from checking customers in at the ticket counter to assisting with baggage.
The conditions and tasks vary, but they always have the same goal:
Delivering the highest quality customer service while meeting the highest performance and safety standards.
When customers arrive at the airport, they look to our agents to assist them with reservations, baggage, mobility services and any other questions or concerns they may have.
At the gate, agents manage the boarding process and help customers in the event of operational challenges by rebooking and determining alternative flight options.
Employees are also responsible for the safe and on-time journey of bags.
Agents accept, tag and safely transport baggage.
The work environment can present unique challenges, including noise, weather and operational demands.

Requirements

Plane side and in the confinement of an aeroplane’s cargo hold.
Work schedules will span a 24/7 operation including weekends,
Holidays and overtime as needed.
Flexible work shifts will be assigned
Regular attendance and punctuality for job
Overtime available/required depending upon operational need.
High school diploma
18 years of age or older Must possess and maintain a valid employ ID proof
Anti-Drug and customer-facing nature of the job, previous service-related experience (such as hospitality) is helpful.