Executive

M.Digital
Experience : 1 to 3 Years
Location : Delhi
Per Month: Rs. 10,000 - Rs. 15,000
Job Role : BPO / Customer care (Domestic , International , Voice)
Posted on 09 Oct 19
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Job DescriptionLast Date 09 Nov 19

Responsibilities and Duties: _

  • The candidate is required to attend to the customers through emails, calls, Social Media and provide them with the required information.
  • The candidate is required to - (a) fulfill the store's requirements/Requests (b) also coordinate with inventory team to dispatch new stocks to the stores on a timely basis. (c) Coordinate with the shoot & design department to accumulate monthly collection for e-commerce department.
  • The candidate should be able to understand the customer's complaints/Requirements and work upon resolving them.
  • The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
  • Ability to empathize with and prioritize customer needs
Job Type : Full Time
Interview Type : Face to Face Interview
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