Happydemic jobs - Executive - Songstruck

Job Title: Executive - Songstruck

 Job Responsibility: 

·        End-to-end coordination with clients and artists. (Co-ordinating over a call/email)

·        Understanding client requirements and conveying the same to the artist.

·        Allocating the right artist and co-ordinating with them for availability, pricing, and invoicing

·        Engaging and maintaining relationships with artists and clients

·        Delivering the experience to the client and ensuring customer satisfaction

·        Collecting feedback & testimonies

·        Sourcing of new artists for Songstruck

·        Maintaining data of the number of events executed and data entries for the same on CRM

·        Maintaining reports and presenting the same to the Senior Management as and when required

·        Coordinating with the Accounts team for artist payments

Experience:  1.5 - 2 years in a Customer Service role.

Key Skills:

·         We would like to have someone who is highly enthusiastic, willing to learn, fun-loving, at the same time, takes complete responsibility and ownership of work.

·         Strong verbal and written communication skills

·         Excellent Negotiation skills

·         Thinker, Quick on the feet

·         Able to work under pressure

·         Hands on Microsoft Office (PowerPoint, Excel, Word, Outlook, etc.)