Position
Overview:
The fashion coordinator for a
tailoring retail shop specializes in assisting customers in choosing fabrics,
styles, and trends to create customized clothing. They play a crucial role in
providing personalized fashion advice, ensuring customer satisfaction, and
maintaining the shop's reputation for high-quality tailoring services. The
fashion coordinator collaborates closely with customers, tailors, and other
staff members to create exceptional custom garments that meet the unique
preferences and requirements of each client.
Key
Roles & Responsibilities:
Customer Consultation: Engage with
customers to understand their style preferences, garment requirements, and
occasion-specific needs. Provide expert guidance on fabric selection,
color combinations, styling options, and current fashion trends to help
customers make informed decisions.Fabric and Material Selection: Assist
customers in choosing the right fabrics, materials, and accessories for
their garments. Provide detailed information about the quality,
durability, and maintenance requirements of different fabrics to ensure
customer satisfaction.Style and Design Recommendations: Offer
creative and personalized style recommendations based on the customer's
body type, personal preferences, and occasion. Stay up-to-date with the
latest fashion trends, tailoring techniques, and design elements to
provide innovative ideas to customers.Measurements and Fittings: Take accurate
measurements of customers using professional techniques. Coordinate
fittings and alterations to ensure proper fit and customer satisfaction
throughout the tailoring process. Collaborate closely with the tailors to
convey specific customer requirements and ensure precise execution.Customer Relationship Management: Build
and maintain strong relationships with customers, establishing trust and
loyalty. Follow up with customers on the progress of their orders, provide
updates on timelines, and address any concerns or inquiries promptly.Visual Merchandising: Assist in the
presentation and display of fabric samples, garment samples, and
accessories to create an inviting and visually appealing shopping
environment. Ensure that the shop's displays and product arrangements
reflect the latest fashion trends and showcase the range of tailoring
options available.Trend Analysis and Research: Stay updated
on current fashion trends, style influences, and emerging tailoring
techniques. Conduct regular research on fabrics, colors, patterns, and
design elements to provide customers with the most up-to-date fashion
insights.Cross-functional Collaboration: Work
closely with tailors, seamstresses, and other staff members to ensure
effective communication and smooth workflow throughout the tailoring
process. Collaborate with the sales team to align customer preferences
with the available tailoring options.Qualifications
and Skills:
- Bachelor's degree in Fashion Design,
Merchandising, or a related field (or equivalent work experience).
- Previous experience in a fashion-related
role, preferably with a focus on tailoring or custom clothing.
- Strong knowledge of fabrics, garment
construction, and fashion trends.
- Excellent interpersonal and communication
skills to effectively interact with customers and team members.
- Detail-oriented with a keen eye for
color, style, and fit.
- Ability to provide personalized fashion
advice based on customer preferences and body types.
- Proficiency in measurements and fitting
techniques.
- Familiarity with tailoring processes and
alterations.
- Excellent organizational and time
management skills.
- Creative thinking and problem-solving
abilities.
- Flexibility to adapt to changing customer
demands and work in a fast-paced environment.