Female Customer Care Executive

Fitness One India Pvt Ltd
Experience : 1 to 3 Years
Education : BA
Location : Chennai
Per Month: Rs. 12,000 - Rs. 15,000
Job Role : BPO / Customer care (Domestic)
Posted on 21 Nov 19
Job is expired
Job DescriptionLast Date 21 Dec 19
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
Job Type : Full Time
Interview Type : Face to Face Interview
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.