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0 to 4 Years 
8,000 - 22,000 Per Month · Maintenance and troubleshooting of standard software packages.
· Microsoft OS, System Software ,Installation and upgrades.
· Fault finding like MS-office / O 365 related issues resolution
· Problems related to the usage of the internet and emails.
· Maintaining Regular call Reports.
· Coordinate with Internal authorities/Department for IT solutions.
· Knowledge of Windows client and server OS troubleshooting
· L1 Support for network troubleshooting
· L1 Support for server standard roles
· Timely Suggestions to improve existing the IT infrastructure
· Maintain the asset list as per Customer Standard.
· Basic Troubleshooting of the internet lease line.
· Firewall/Network security basic troubleshooting and configuration.
· L1 Support for standard Backup solution.
· Hands on experience resolving hardware board level issues
· Configuring BIOS settings ,BIOS upgrades
· Troubleshooting computer peripherals, like printers and scanners issues
· Setting up new computer systems
· Should be able to resolves issues related to Antivirus software
Criteria-
Bike is Mandatory
Matrix Business Machines Pvt Ltd, an ISO 9001:2015certified organisation which is involved in IT Infrastructure management for the last 35 years. We design, deploy, configure, manage and maintain IT infrastructures for various organisations which include network, desktop, laptops, server, switches, routers, firewall, WiFi, IPBX, CCTV, Biometric devices, PA system, Video Conferencing products and solutions. We have a team of 30+ support engineers to manage and maintain the devices some of whom are Cisco, Microsoft, Sonicwall and Palo Alto certified.
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