VSGroups jobs - Field document collection executive

Responsibilities and Duties

• Collect payments on past due bills.
• Create a list of people who have not made payments.
• Organize list according to severity of delinquency.
• Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
• Call customers using telephone.
• Utilize computer systems to handle skip tracing.
• Inform clients of overdue accounts and amount currently owed.
• Attempt to collect payment.
• Review terms of sale or loan documents.
• Ensure all customer information is correct, including phone numbers and addresses.
• Listen to customer's story and determine if debt can be collected.
• Set up repayment plans and new terms of sale.
• Offer advice or refer customers to debt counselors.
• Record new commitment to repay debt.
• Send statements of delinquencies to credit bureau.
• Initiate repossession proceedings or hand over account to law practice that specializes in debt collection.
• Purge records if debt has been satisfied.
• Report satisfied debts to credit bureaus.
• Follow federal and state laws dealing with debt collection.
• Print reports for management.
• Purge records from deceased people.

Required Experience, Skills and Qualifications

• 0 to 5 years of experience
• Any degree
• Two wheeler Must