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Field document collection executive

VSGroups
0 to 4 Years
Chennai(Anna Nagar)
10,000 - 15,000 Per Month
Job is expired
Posted on 21 Jan 19
Job DescriptionLast Date 15 Feb 19
  • Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. 
  • Acts as the liaison between creditors and customers and manages overdue accounts.

Responsibilities and Duties

  • Collect payments on past due bills.
  • Create a list of people who have not made payments.
  • Organize list according to severity of delinquency.
  • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
  • Call customers using telephone.
  • Utilize computer systems to handle skip tracing.
  • Inform clients of overdue accounts and amount currently owed.
  • Attempt to collect payment.
  • Review terms of sale or loan documents.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Listen to customer's story and determine if debt can be collected.
  • Set up repayment plans and new terms of sale.
  • Offer advice or refer customers to debt counselors.
  • Record new commitment to repay debt.
  • Send statements of delinquencies to credit bureau.
  • Initiate repossession proceedings or hand over account to law practice that specializes in debt collection.
  • Purge records if debt has been satisfied.
  • Report satisfied debts to credit bureaus.
  • Follow federal and state laws dealing with debt collection.
  • Print reports for management.
  • Purge records from deceased people.

Required Experience, Skills and Qualifications

  • 0 to 5 years of experience
  • Any degree
  • Two wheeler Must
Job Role

Job Type

Interview Type

Face to Face Interview

Company Description

Vertical Solutions offers a wide range of services such as Consultation, Solutions, Development, Training, Research and Support to match any business requirements. We works with our clients to understand their business and IT strategies and then define the requirements, design, install and support the solutions

 

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