Unisys India Private Limited jobs - Field Engineer

Field Engineer

Unisys India Private Limited
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

Responsibilities

What success looks like in this role:
  • PLS Support for calls such as Dell Client
  • Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
  • Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
  • May perform routine installs, moves, adds and changes as part of a directed team, including:
    • Complex desktop and laptop break fix work
    • Whole unit replacement
    • Simple desktop printer fixes
    • Load software with a script
  • Performs scripted image loading, unit diagnostics and replaceable unit swapping
  • Simple troubleshooting by running basic diagnostics and performs basic module replacement on PCs, servers and peripherals
  • Performs preventative maintenance activities on certain products as directed
  • Maintains a high degree of professionalism in actions, demeanor and dress.
  • Insures customer satisfaction throughout
  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
You will be successful in this role if you have:

Skills, Experience & Qualifications
  • Requires a HS Degree and a minimum of 6 months of hands-on experience with laptop and desktop break-fix
  • Computer building background experience preferred.
  • A+ certification
  • Specific Manufacturers certifications and/or training as required. i.e. EMC, Dell, Cisco, Microsoft, Unisys. COMPTIA, and NETWORKPLUS
  • General knowledge of desktop hardware and software including basic knowledge of Microsoft applications
  • Basic mechanical skills and understanding of electro static discharge (ESD) procedures
  • Training and/or vendor certifications as required including completion of Core Training
  • Ability to resolve basic / non-complex problems as directed
  • Client and/or governmental clearance may be required
Experience: 0.00-50.00 Years

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Job Particulars

Role Engineer
Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

Unisys India Private Limited
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Unisys India Private Limited recruiting Field Engineer Experienced(0 to 3 Years) candidates candidates nearby Mumbai,.Unisys India Private Limited vacancies for Field Engineer is recruited through Written-test, Face to Face Interview etc.
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