Man-day / Total Calls / Total Trials plan for each area
Trial avg./ Productivity
Ramping fundamentals results
TC Training & Qualification- Impart regular in-field training for TC's- Ongoing performance reviews of his/her TC's
100% qualified TCs at Briefings
100% performance review and action
By TC analysis and ratings
TC Selection and Training
100% qualified promoters during the campaign
TC Database with ratings
By Agency and by town Data and analysis Controlling the quality of execution/ coverage
Confirm stock availability and check the material status
and place an order to DME accordingly
Regular Accompanied Calls and back-checks of the field as per plan
100% Area Coverage focusing the right TA
Productivity as per Plan
100% control measures (cutting, marking of stock, etc.)
0% Ramping
Agency inventory audits as per plan
In Field reviews and training of the team on a regular basis To Keep the team motivated and generate healthy competition among TC's
PFD Coverage
Perfect BCP –Marking, Demo/Detailing, Trial Offer, Objection Handling, Reporting, Recall, Closing the Call
Performance of Team
Ensuring Regular weekly Party for the TC's
Seek help from DME / CM/ KAM in case of field issues
Prompt in taking action on defaulting TC's CSA Compliance
100% reports filed / audit done as per CSA
100% stock/ Material reconciliation
100% return of branded materials/stock from agencies
Records and reports
100% accurate records and reports submitted on
time
Check TC Call Sheet and Team Leader Reports and Tally with own.
Ensure proper stock payment collection from agencies
A/R as per the norms agreed with the agencies
Customer outstanding not beyond defined due dates
100% invoices raised by agencies verified
Submission of Agency Payment Reconciliation sheet with NOC at the closure of Campaign