You will be responsible for providing technical support and helping our customers by responding to their requests for service in a timely and efficient manner.
Duties and responsibilities
Supporting customers through technical and administrative activities
Understanding customer needs and concerns
Providing a high level of customer service
Preparing and submitting service reports
Providing technical direction to the team
Participating in the training of new team members
Requirements and qualifications
Minimum of 3 years Diploma/ B.E./B Tech in Electronics Engineering
Minimum of 2 years of experience in a field service
Good verbal and written communication skills
Ability to effectively communicate with customers
Strong problem-solving skills
Ability to work independently
Ability to work well in a team environment
Strong organizational skills
Ability to work under pressure
Must be comfortable in lab/Autopsy/Mortuary environment having human body parts, blood and Flesh.
Travel > 60% of time
Must Have a Two- Wheeler and Active Driving License
Salary Range- 2.5-3.0 Lacs /Annum & other benefits.
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