Erection and Commissioning of Concrete Batching Plant incl. training to the operator
during handing over
Capability to solve all kind of technical problems on concrete batching plant by his
own hands
Communicating with customers about service, maintenance and trouble shooting.
Weekly reports about service, spare parts necessities and general field problems
Convert routine service call to Annual Service Contract and Annual Maintenance
contract.
Convert parts sales from spares and service to achieve regional sales target.
Responsible for meeting the daily service maintenance and repair needs of the
customer’s equipment.
Establish and maintain proper business relationships with customers.
Performing necessary site administrative duties as assigned.
Operation and maintenance support for customer’s satisfaction
Training customer’s field staff, engineers, and operators for efficient operations
Reducing breakdown times and promoting efficient use of PM branded parts only.
Technical analysis to find root cause of failures and timely escalations.
Identifying and participating in revenue opportunities such as new service contracts,
contract renewals and parts sales.
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