Candidates should be ITI or Diploma pass in Electronics & Communication.
Should have knowledge of working principle, troubleshooting and repair of Desktops & Laptops.
Experience of 0 to 1 year of field experience in servicing of PCs required.
Candidates should have own two wheeler to attend service calls onsite.
Selected candidates will be put on on-the-job training for 3 to 6 months in the field.
Supporting customers through technical and administrative activities
Understanding customer needs and concerns
Providing a high level of customer service
Preparing and submitting service reports
Providing technical direction to the team
Skills:
Excellent verbal and written communication skills
Ability to effectively communicate with customers
Strong problem-solving skills
Ability to work independently
Ability to work well in a team environment
Strong organizational skills
Ability to work under pressure