Responsibilities:
Provide intermediate level of engineer support and service work.
Troubleshoot or provide support to customers and onsite crews.
Install, modify, clean, and repair computer hardware and software.
Conduct site inspections to ensure construction compliance with plans and specifications.
Maintain accurate service logs and enter them in the database.
Perform on-site service, repair and/or installation of company product(s).
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal
service records in a timely manner.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Maintaining tools and test equipment and ensuring they are properly calibrated.
Skills:
Able to carry or pull up to 40 lbs. of test equipment.
Budget planning expertise.
Exhibit strong leadership, time management, and problem solving skills.