We are looking for field service engineer who is having good knowledge of computer hardware and Home Appliance product
Responsibilities:
Visit at customer place and repair or replacement parts ( IT - Laptop, Desktop & Home appliance product like TV, AC, Fridge, Washing machine)
Supporting customers through technical and administrative activities
Understanding customer needs and concerns
Providing a high level of customer service
Preparing and submitting service reports
Providing technical direction to the team
Participating in the training of new team members
Troubleshooting issues
Performing emergency services
Writing detailed technical reports
Training others to use equipment
Ensuring proper adherence to safety requirements in facilities
Requirements:
Excellent verbal and written communication skills
Ability to effectively communicate with customers
Strong problem-solving skills
Ability to work independently
Ability to work well in a team environment
Strong organizational skills
Ability to work under pressure
Bike is mandatory.
Willing to work on field.
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