Required Male candidates to service MPOS Machines / Credit Card - Debit Card Swiping Machines at client locations in Malapuram, Kerala. Field Work is a major part of the profile so two wheeler is a must have.
Responsibilities
• Installation of equipment at the customer's location according to planning.
• Preventive maintenance and calibration of the equipment as part of the customer's subscribed maintenance plans.
• Diagnose and troubleshoot industrial machinery and equipment when problem arise, via visits or virtual channels when possible.
• Provide technical support to customers on-site and remotely
• Install, maintain, and repair industrial machinery and equipment.
• Ensure compliance with our company's standards, as well as with safety regulations and industry standards.
• Provide technical training to customers on the use of industrial machinery and equipment.
• Prepare and submit reports on service activities.
• Suggest improvements that could be done to the customer and forward enquiries to the Customer Service Sales team.
• Monitor and evaluate customer feedback.
• Develop and maintain relationships with customers.