As a Execution staff, your duties will entail:
1. Providing assistance at customer’s location for their distresses when appointed to India Assist (IA) Customers travelling in your region within 10-20 minutes duration of appointment of duty.
2. Being courteous and well behaved towards your appointed customer and deliver complete assistance for their distress as per provided guidelines.
3. Coordinating with the call centre team to get the queries and Ground Staff team to deliver assistance to customer
4. Undergo regular customer service training provided by company.
5. Adhere to company guidelines for services to be provided at all times.
6. Reporting finishing of appointed duty once assistance has been provided to appointed customer.
India Assist Insights Pvt Ltd is a travel distress management organization which is focused on providing assistance to Foreign Tourist Arrivals (FTAs) travelling to India.
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