Om Shakti jobs - Field Support Engineer

Field Support Engineer

Om Shakti

Bangalore

Fresher

10,000 - 20,000 Per Month

Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training

Job Description

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.
Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.

Required Skills:

Good reasoning and analytical skills
Good listening skills

Job Particulars

Role

Education Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1690608

Job Category Diploma , Tech Support , Work from Home

Locality Address Ashok Nagar, Attibele, Banashankari , Banaswadi , Basavanagudi

State Karnataka

Country India

About Company

We are working with largest company in Bangalore supply manpower and other

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