Responsibilities:
• Provide customer service and support during field visits or dispatches
• Tie workflow to schedule
• Manage on site satellite terminal installation, repair, maintenance, audit and test tasks of VSAT / Telecom
IT services:
• Diagnose errors or technical problems
• Determine proper solutions for satellite terminals
• Produce timely and detailed service reports
• Document processes
• Spares Movement
• Operate vehicle in a safely manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Adhering the system & procedure to keep the Branding in a higher scale
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations / briefings
• Build positive relationships with customers
Requirements:
• Technical degree or certification ECE, EEE, IT.
• Proven field service experience if any
• Laptop, Tools (as per the list),Android Mobile- to work with Satellite Terminal
• Ability to troubleshoot, test, repair and service technical equipment
• Long term employment assurance in organization min 24 months (bond)
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools, applications and network concepts
Freshers with relevant qualification is expected.
We have extended out support in mainland with our registered office- Chennai-Tamilnadu-India. With ISO 9001:2008 Certification And Support Center Is Across Pan India.
Progressing over the year we have understood the need and the pulse of the customer requirement we had started third party services support ( Franchisee) in VSAT, ATM. UPS, networking industries.
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.