Livehealth jobs - Field Support

Responsibilities: 

• Provide service and customer support during field visits
• Follow discussed schedule and execute accordingly
• Manage all on-site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and resolve with a guided approach,
• Follow regular reporting to the manager
• Document processes where required
• Follow all company's and department's field procedures and protocols
• Cooperate with the technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers

Requirements: 

• 0-2.5 years experience in field support
• Ability to troubleshoot, test, repair and service technical equipment
• Excellent written and verbal communication ability
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications
• Strong multi-tasking and organizational skills
• Good command on Tamil /Telugu / Kannada/ Malayalam is a must