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Field Support

Livehealth
0 to 2.5 Years
Posted on 22 Jan 19
Job DescriptionLast Date 25 Mar 19

Responsibilities: 

  • Provide service and customer support during field visits
  • Follow discussed schedule and execute accordingly
  • Manage all on-site installation, repair, maintenance, and test tasks
  • Diagnose errors or technical problems and resolve with a guided approach,
  • Follow regular reporting to the manager
  • Document processes where required
  • Follow all company's and department's field procedures and protocols
  • Cooperate with the technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

Requirements: 

  • 0-2.5 years experience in field support
  • Ability to troubleshoot, test, repair and service technical equipment
  • Excellent written and verbal communication ability
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications
  • Strong multi-tasking and organizational skills
  • Good command on Tamil /Telugu / Kannada/ Malayalam is a must

Job Type

Interview Type

Face to Face Interview

Company Description
LiveHealth is a leading healthcare platform connecting more than 1200+ Healthcare Providers with Doctors and Patients all on a single platform. Our team is passionate about building the best line of products in healthcare. Every product we are building has a connected experience with all others that we have built. We want to bring the eco-system experience in healthcare, where health providers and customers are connected in a single environment. We value openness, transparency, and good communication, because, after all, we are in this together.We are a group of individuals who are passionate about building the best line of products in healthcare. Every product we are building has a connected experience with all others that we have built. We want to bring the eco-system experience in healthcare, where health providers and customers are connected in a single environment.
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