Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Customer Support / Technical support / Finance (International Voice and Non Voice ).
HIRING FOR MULTIPLE INTERENATIONAL BPO CLIENTS.... LOOKING FOR IMMEDIATE JOINERS.
SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS...
BPO JOBS FREE TRANSPORT - SAT & SUN FIXED OFF.
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa
Designation : Sr Process Associate/ Sr Customer Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills.
- Excellent verbal and written communication skills.
- Providing Voice support to Internal and External End Users.
- The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements.
- Has technical experience and skills in the areas of problem determination, creativity and analysis.
Required Candidate profile- One day interview process - Only Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.
***PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S****