currently seeking a full-time First Line Manager - Data Operations Team This position will be permanently based in the Mumbai office and will become an integral part in leading the assigned data team Our team is composed of 4 pillars listed below, with global coverage
Core (Individual) - identify (master data) management, employment history
Compensation - burn rate, dilution, say-on-pay and equity plan proposals
Pay - actual pay and grants received by top executives
Responsibilities
PEOPLE MANAGEMENT
Recruitment, coach, mentor, and develop a team of analysts to profile data for a given content pillar and market
Undertake performance reviews to ensure that each team member works towards clearly defined team goals
OPERATIONAL MANAGEMENT
Plan manpower capacity and scheduling to ensure SLA and goals are met/exceeded
Manage workflow queues to ensure timely delivery of data profiles in accordance with established production schedules
Enforce quality assurance and controls to ensure accuracy levels meet/exceed targets
PROCESS/METHODOLOGY CUSTODIANSHIP – collaborate with Data colleagues across locations to:
Develop and maintain methodology and procedures manuals for data collection;
Enforce compliance of staff with established data collection and quality procedures;
Analyze performance metrics (timeliness, efficiency, quality, controls) and implement opportunities for continuous improvement;
Research, recommend and implement technology and content opportunities to improve product quality and operational efficiencies
PRODUCT SUPPORT
Collaborate with other teams across functions (ie, Research, ICS, Product, Development, QBIT) in support of planned product enhancements and extensions
Respond to queries from internal and external clients
Qualifications
At least a Bachelor’s degree in Finance, Economics, Accounting, Mathematics, or similar field of study A post-graduate degree is a plus
A minimum of 3-5 years of relevant working experience in a high-quality and hard deadline-driven environment, with at least 1 year leading a small team Knowledge of corporate governance and/or financial markets is an advantage
Good judgment in assessing available information and understanding the downstream effects of data decisions on final product outputs
Effectiveness in working with cross-functional teams
Takes pride in developing people
Excellent oral and written communication skills
Strong analytical and problem-solving skills, with clear attention to detail
Highly motivated, independent, results-oriented, and possesses a strong sense of ownership
Must be willing to work on a flexible shift schedule
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
