Coordinate desktop changes to avoid deployment collisions.
Prepare requests for rollout
Prioritize change requests
Create rollout plans for changes requests
Coordinate implementation process
Keep track of request and make sure they are implemented as planned
Participate in incident handling concerning desktop changes.
Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
Microsoft environment knowledge (desktop & server).
Have some level of technical understanding of the products building up a desktop service.
Experience from the desktop environment.
Understanding and experience of change management process.
Phone support experience necessary.
Technical Service desk or technical call center experience is necessary.
Disciplined, systematic problem solving skills required.
Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000
Servers: Windows 2000, Windows 2003, Windows 2008
To be scheduled for Interview
Please do refer your friends. Venue Black & White Business Solutions #721, 2nd floor, CMH Road Indiranagar, blore-38 Landmark: OPP MK Retail, Next to Andhra Bank. Above AMAARAA showroom. Land Mark: Next to Andhra bank or Opposite to MK Retail. ************ find in google map*************** Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card. *************PLEASE DO REFER YOUR FRIENDS*************
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