Fresher / Exp / Customer Support / Technical Support / Call Center Bpo

Black And White Business Solutions Pvt Ltd
Experience : Freshers
Location : Bangalore
Monthly Salary : Rs. 15,000 - Rs. 35,000
Job Role : Others
Posted on 11 Jul 19
Job DescriptionLast Date 09 Sep 19
Hi Dear Aspirant,

We are hiring for BPO / MNC for all the junior & Senior positions.

Designation:
1. Customer support
2. Technical Engineer

Responsibilities

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 -  L2

  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of change management process.

Technical Requirements

  • Phone support experience necessary.
  • Technical Service desk or technical call center experience is necessary.
  • Disciplined, systematic problem solving skills required.
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview

Please do refer your friends.
Venue

Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra bank or Opposite to MK Retail.
************ find in google map***************



Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
    *************PLEASE DO REFER YOUR FRIENDS*************

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand in hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.