Securium Solutions Pvt. Ltd. jobs - Front Desk cum Counsellor

Front Desk Cum Counsellor

Securium Solutions Pvt. Ltd.
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Job Description: Front Desk cum Counsellor

Location: [Noida]

Working Days: 5.5 days per week

Working Hours: 10:15 AM - 7:15 PM

Salary: ₹15,000 - ₹20,000 per month

Key Responsibilities:
  • Front Desk Management:

    • Greet and welcome visitors as soon as they arrive at the office.
    • Direct visitors to the appropriate person and office.
    • Answer, screen, and forward incoming phone calls.
    • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
  • Counselling:

    • Provide counselling to potential clients/students regarding the company’s services and courses.
    • Assist clients/students in understanding their needs and provide guidance on suitable courses and services offered by the company.
    • Maintain up-to-date knowledge about the company’s offerings to provide accurate information.
  • Administrative Support:

    • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
    • Manage and maintain front office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
    • Receive, sort, and distribute daily mail/deliveries.
  • Customer Service:

    • Provide basic and accurate information in-person and via phone/email.
    • Handle customer queries and resolve issues in a timely and professional manner.
    • Maintain a positive and professional attitude towards customers and colleagues.
  • Skills and Qualifications:
    • Communication Skills: Excellent verbal and written communication skills are essential.
    • Customer Service: Strong ability to respond to customer inquiries and concerns effectively.
    • Technical Proficiency: Basic computer literacy including MS Office (Word, Excel, Outlook).
    • Interpersonal Skills: Ability to work well with others, including colleagues and clients.
    • Organizational Skills: Strong multitasking and time-management skills, with the ability to prioritize tasks.
    • Professional Appearance: Maintain a professional appearance and demeanor.
    Educational Requirements:
    • Minimum of a high school diploma; additional qualifications will be a plus.


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    Job Particulars

    Role 
    Who can apply Freshers
    Hiring Process Telephonic Interview
    Employment Type Full Time
    Job Id 1672144
    Job Category Diploma
    Locality Address Sector 15, Noida
    State Uttar Pradesh
    Country India

    About Company

    Securium solutions private limited
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