Friends tours and travels jobs - Front Desk Manager
Front Desk Manager
Fresher
15,000 - 15,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Need female with basic English and Kannada language. Sunday and government holidays will be given. No stress at work. No targets will be given just manage accounts and customers
Responsibilities:
Defining and implementing front desk objectives and procedures.
Hiring and training staff and managing the shift schedules.
Tending to guests' complaints and questions and providing exceptional customer service.
Ensuring that the front desk and reception area is kept clean and organized.
Maintaining front desk office supplies and equipment.
Managing budgets, records, and contracts.
Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
Conducting performance reviews with the front desk staff.
Generating reports and feedback for presentation to the general manager.
Performing administrative duties such as filing and updating records, among others, as needed.
Requirements:
Good understanding of procedures and practices in the hospitality industry.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
The ability to provide exceptional customer service.
Good leadership and training abilities.
About Company
Friends tours and travels
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