Front Desk Reception jobs in Hyderabad at Maram Technologies Pvt Ltd

Responsibilities

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
Schedule client meetings and appointments.
Handle queries and address complaints.
Attend phone calls and redirect them to the appropriate line.
Take messages and pass them on to the receiver.
Receive packages, deliveries, and letters.
Regularly check and sort emails.
Maintain a filing system of all required documents.
Maintain a visitors log book.
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Ensure you follow the customer service script provided by the company for uniformity.
Maintain good customer relations.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.

Requirements

Any bachelors degree.
Freshers can also apply
Basic computer knowledge (MS Office)
Excellent communication, written and people skills.
Good multitasking, time management and Customer oriented and professional attitude.

MARAM TECHNOLOGIES Commenced in the year 2015 at Hyderabad, we’re specialized in manufacturing, assembling, sales and distribution of Android Box, Television, Interactive board and Tablet PC. We have in house design and development team who works on designing and building a plethora of products. Maram Technologies is led by industry veterans with multitude of experience in the field. The team has a wide range of experience in providing services for different domains like Education, IT, Digital Signage and IPTV. We are handling all our occupational operations proficiently by the constant support of our staff that has numerous years of working experience in varied projects. We take ownership of our work and consistently meet high standards of excellence in both what we do and the way we do it.