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T & A Solutions jobs - Front End Collections

Front End Collections

T & A Solutions
location
Bangalore
experience 2 to 4 Years
salary 20,000 - 70,000 Per Month
qualification
Other Graduate
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Posted: 4 Years ago
Views: 8
Applications: 0
Openings: 7

Job Description

  • Looking for Front End Collections for an MNC Company for Bangalore Location
  • Designation: Front End Collection
  • Experience: 2 - 5 Years in processing call center management
  • Salary:  40K – 70K PM with incentives
  • Including quarter bonus/ annual bonus,
  • Free coffee/ drinks and snacks. 
  • Qualifications: Any Graduate
  • Location: Bangalore
  • The Front-End collections leads and oversee 20-30 Collectors with responsibility for the day-to-day operations of the Loan Servicing Department.
  • He/she is responsible for effectively monitoring collector’s performance and ensuring superior operations of credit investigation, collections and etc.
  • Collaborates with other departments to identify and implement process improvement strategies. Perform all duties in accordance with company policies and procedures and all state and federal regulations.
Responsibilities
  • Supervises the entire operation of a unit within the Loan Servicing Department and ensures that corporate standards are consistently applied throughout unit.
  • Assists in answering escalated borrower inquiries and answers complex/general questions from Loan Servicing Specialists.
  • Develops relationships and partners with internal departments to identify ways to maximize efficiencies and effectiveness across the departments.
  • Manages incoming email and other correspondence.
  • Performs other duties and special projects as assigned.
Requirements:
  • Minimum Bachelors
  • Graduate any stream with 2-5 years experiences in processing call center management
  • Having worked in loan service department, NBFC or Fin-tech company and understanding of call center management for loan services
  • Have ability to lead and manager a team.
  • Strong written and verbal communication skills are required to answer questions and communicate issues clearly & concisely to associates, customers as well as management
  • Ability to work independently with little or no supervision
  • Intermediate MS Office skills required.
  • Ability to react to change quickly and implement new processes & procedures
  • Professional demeanor and excellent work habits are essential
  • Have a good communication in English and Hindi.
  • Interested Candidates are requested to send us their resume on 

Job Particulars

Role Others
EducationOther Graduate
Who can applyExperienced (2 to 4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id150395
Job Category Others
StateKarnataka
Country India

About Company

The company laid its roots from basics of HR Management, thereby bringing a unique approach to cater the requirements of our Clients
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