s

Front Office Associate

Marriott
Experience : 0 to 3 Years
Location : Mumbai
Posted on 16 Oct 20
Apply now
Job DescriptionLast Date 14 Dec 20
Posting Date Oct 02, 2020
Job Number 20057684
Job Category Rooms and Guest Services Operations
Location Le M ridien Mahabaleshwar Resort Spa, 211 / 212, Satara-Medha-Mahabaleshwar Rd, Mahabaleshwar, Maharashtra, India VIEW ON MAP
Brand Le M ridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le M ridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service We provide original, chic and memorable service and experiences that inspire guests to unlock the destination We re looking for curious, creative and well-informed people to join our team If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le M ridien

Job Summary

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests Secure payment; activate/reissue room keys Ensure rates match market codes, document exceptions Verify/adjust billing for guests Communicate to appropriate staff when guests are waiting for an available room Advise guest of messages Clear departures in computer system Coordinate with Housekeeping to track room status and guest concerns File guest paperwork or documentation Operate telephone switchboard station Run and check daily reports, contingency lists, and credit card authorization reports Supply guests with directions and information Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction Arrange transportation for guests/visitors Count and secure bank at beginning and end of shift Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change Notify Security of any reports of theft

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees Comply with quality assurance standards Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors
  • Front Office Associate
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Marriott
Apply now
Similar Jobs
Experience : Freshers
Location : Nainital
Last Date : 19 Jan 21
Quick Apply
Receptionist Front Office Associate
SEA HAWK HILL RESORTBHIMTAL
Experience : Freshers
Education : Any Graduate
Location : Nainital
Last Date : 19 Jan 21
Quick Apply
Experience : 0 to 3 Years
Location : Gurgaon
Last Date : 14 Dec 20
Quick Apply
    
Active Jobs By Role
Accountant (1516) Admin (239) Agriculture and Dairy (24) Bartender (1) Architect (198) Beauticians / Spa (155) Bouncer (2) BPO / Customer care (3284) Caretaker / Nanny (29) Carpenter (39) Cashier (1) Cleaner / Washer (50) Construction / Laborer (66) Content Writer (681) Counsellor (217) Cook / Chef (477) Data Analytics (15) Data Entry / Back Office (1619) Delivery (963) Design / Animation (1233) Digital marketing / SEO (1057) Draughtsman/Draftsman (4) Doctor / Physician (156) Driver (98) Electrician (125) Engineer (2363) Engraver (5) Event Planner (8) Fire Fighter (12) Fitter (137) Gardener(Mali) (1) Ground Staff (109) Hospitality Executives (602) Housekeeping (206) HR (1721) Insurance Consultant (42) IT - Mobile Developer (440) Lab Technician (72) IT Hardware Engineer (255) IT Software-Engineer (4444) Language Translator (1) Legal (23) Librarian (0) Mechanic (533) Management Trainee (408) Media / Journalism (210) MIS Executive (23) Moulder (0) Nurse (168) Nutritionist / Dietician (4) Operations (160) Office Assistant / Helper (257) Operator / Machinist (241) Packager (23) Painter (8) Pharmacist / Medical Rep (244) Photographer / Videographer (46) Physiotherapist (8) Plumber (11) Research/JRF/SRF (223) Receptionist / Front Office (379) Retail / Store Executive (569) Rigger (2) Sales / Marketing (5671) Security / Guards (52) Sports Trainer (1) Tailor/ dress designer (163) Teacher (340) Tool & Die Maker (0) Tourist Guide (0) Trainer (54) Waiter / Steward (23) Ward Boy (4) Warehouse Executive (16) Welder (91) Others (5846)

SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.