Analyze and understand the training needs and identify suitable trainers for the training, Sourcing trainer profiles if required.
Provide counseling to the candidates
Coordinate between trainer and customer to set the expectations and schedule the training program
Coordinate with internal IT team/customer to set up the lab for the training program
End to End Coordination and Delivery of Training including Pre and Post Training activities
Measure the effectiveness of the training program and plan improvement methods if required
Act as the point of contact between the manager and internal/external clients
Screen and direct phone calls and distribute correspondence
Handle requests and queries appropriately
Source office supplies
Should get involved in HR activities
Produce reports, presentations, and briefs
Skill Requirements
Knowledge of office management systems and procedures
MS Office and English proficiency
Outstanding organizational and time management skills
Good verbal and written communications skills
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