Front Office Executive

Rousha inn
Experience : Freshers
Per Month: Rs. 10,000 - Rs. 12,000
Posted on 11 Nov 19
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Job DescriptionLast Date 08 Jan 20
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day-use rooms.
Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows cancellation procedures.
Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
File room keys ( only for manual room key hotels)
Knows how to use front office equipment.
Process guest check-outs.
Performing to hotel guests all vouchers representing food, beverages, room service, and merchandise purchases. cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
ROUSHA INN in Kaushambi, is recognized in East Delhi's & Ghaziabad as best Budget Hotels in Business class categories. It is a refined, upscale, full service business hotel, offering 38 gracefully appointed rooms, a delicious complement of dining and lounge areas and conferencing space that perfectly blend functionality with finesse to ensure a distinguished hospitality experience.

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