Front Office Executive jobs in Pune at 91springbord

We are looking for someone who can create an awesome experience for members, potential members and their visitors who visit our hub.
About the Position:As a Front Office Executive at 91springboard, you will mostly be the first point of contact for visitors as well as resident members.
You will be key towards shaping their experience with 91springboard.
You will partner with other hub team members to deliver this experience.

Overall Accountability:

Engaging with Visitors at the hub. Visitors will be of various nature. They may be visiting as guests, would want to check out the office space, potential walk-ins, etc. As the person at the hub desk, you will be the first point of contact for them and will need to help them connect and engage with the right person.
Coordinating with the Leads passed on by the sales team to ensure a smooth hub tour experience in partnership with respective Community Manager
You are the First Point of Contact for coordinating resolution of member queries raised via
Ticketing
General Information and Request raised in person
Conference Room Booking
Manage Event-related calls routed to the hub or city

Skills & Behavior Required:

In order to be an ideal fit for this position, you should be:
Obsessed with the customer experience and creating a “WOW” for our members
A very strong communicator
Extremely approachable. Be the person everyone wants to interact with/ go to for solutions.
Organized and detail oriented along with a flair for coordination.
Able to work on MS Office/ Google Suite
Years of Experience:Students with a background in Hotel Management or 1+ years of experience required in a similar profile .
Bonus points for experience in the hospitality sector.
Education:Diploma required
Graduation/ Certification in Front Office Management preferred.

Primary Responsibilities:

As a Front Office Executive at 91springboard, you will mostly be the first point of contact for visitors as well as resident members.

About The Company:91springboard (91s) is focused on building communities that make work easy, we are a co-working facility provider and incubator, that provides space to organizations to collaborate and build their businesses. We provide plug-and-play office infrastructure where people from different backgrounds can work and collaborate with each other. Our members include startups, small businesses, freelancers, and corporates. Here are a few facts to get you interested :)91s is the largest coworking space in the country with 19 Hubs across 9 cities and 6 more being set up.We are operationally profitable at all hubs running for over 9 months and have a comfortable financial position based on our previous funding rounds.Our Glassdoor rating is 4.1 and we are passionate about creating an environment where you are empowered to do what you love best.