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Front Office Executive

Wellness Associates

0.5 to 2 Years

12th Pass (HSE), 10th Pass (SSC)

Customer Service

Mumbai,

16,000 - 18,000 Per Month

Job is expired

Posted on 15 Oct 18

Job DescriptionLast Date 12 Nov 18

1. Greet, register, and assign rooms to guests of hotel.

2. Verify customers Membership and control patron entry.

3. Compute bills, collect payments, and make change for Members.

4. Review accounts and charges with guests during the Banquets, Theater and Patron entry process.

5. Contact housekeeping or maintenance staff when guests report problems.

6. Answer inquiries pertaining to Club House services, registration of guests.

7. Record guest comments or complaints, referring customers to managers as necessary.

8. Advise housekeeping staff whenever required.

9. Answer all incoming phones in three or less rings.

10. Be an outgoing, welcoming personality for the Club House.

11. Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.

12. Make decisions based on your own judgment and company policy.

13. Follow instructions without close supervision.

14. Speak and write clearly and accurately.

15. Be available for work days, evenings, weekends and holidays.

Industry

Hospitality / Hotels / Resorts / Restaurant

Job Type

Full Time

Interview Type

Face to Face Interview

Functional Area

ITES / BPO / KPO / Customer Service / Operations

Company Description

Wellness Associates offers customized fitness and wellness solutions to the corporate, hospitality, and commercial real estate. Our unique approach towards worksite health and fitness focuses on promotion of preventive fitness and wellness.

Innovation is the core of our fitness and wellness programmes. We believe that no two individuals and no two companies are the same. Hence, we analyze and develop solutions that are not only affordable and suitable, but also beneficial and result-oriented for each specific client. Our team is experienced, creative and proactive in managing all types of onsite fitness centers and in meeting the needs of our clients with ease.

We are dedicated to fitness and wellness at every step. Therefore, we motivate participants to adopt healthy lifestyle behaviors that result in lasting improvement. Our multi layered programmes focus not only on physical, but also on social, emotional and intellectual well-being.

Our comprehensive model continually evolves to invigorate employees to live well, generating a set of happier, healthier employees with higher productivity and efficiency.

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