Handling EPBX system , answered incoming call and properly routed to the appropriate department/extension.
knowledge of Office management, bookkeeping, filing and clerical duties.
Responsible for proper key control of reception area
Perform Admin and Office cordination duties (Supervision and handling of office courier, housekeeping, pantry, stationery, security service)
ability to manage sensitive and critical client information.
able to handle the customer enquiries, providing the resolutions and passing the leads to the respective leads.
Key competencies:
Excellent Communication with pleasing personality
Relationship building skills
Customer service orientation
Excellent knowledge of Ms office (Excel, word)
Good organisational and Multi-tasking ablities
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